The EuropaPortal for the AOK-EuropaService is used to simplify the administrative procedures for the treatment of insured persons of the affiliated AOKs in other European countries for certain service providers. The affiliated AOKs are responsible for the content.
Affiliated AOKs are: AOK Bremen/Bremerhaven, AOK Niedersachsen, AOK Nordost, AOK NORDWEST, AOK Rheinland-Pfalz/Saarland, AOK Rheinland/Hamburg, AOK Sachsen-Anhalt.
Responsible for the content (on behalf of the affiliated AOKs)AOK Rheinland/Hamburg – Die Gesundheitskasse
Telephone: +49 211 819 50000
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In accordance with Article 13 SGB I (German Social Security Code I), the social security institutions are obliged to inform the population within the scope of their competence. The work, including all its parts, is protected by copyright. Any use outside the strict limits of the copyright law without the consent of the publisher is inadmissible and punishable. This applies in particular to reproductions, translations, microfilming and storage and processing in electronic systems.
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Questions about how to use of the EuropaPortal can be sent by e-mail to firstname.lastname@example.org.
Competent Supervisory AuthorityMinistry of Labour, Health and Social Affairs of the State of North Rhine-Westphalia
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Information according to Article 36 VSBG (German Consumer Dispute Resolution Act)
We will not engage in a dispute resolution procedure with a Consumer Dispute Resolution Body.
Our colleagues are at your service at the telephone number 0211 819 50000 and will be happy to advise you on all questions concerning foreign issues. The service telephone is available 24 hours a day.
Medical Information Service - AOK-Clarimedis
Telephone: 0800 0 326 326 * – available 24 hours per day.
Our advisers provide AOK customers with telephone information on all questions relating to health and medicine. This service is free of charge for AOK members.
* Free of charge from the German landline and mobile phone network
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Staff section Europe
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